We use the General Terms & Conditions provided by the German Federal Association for Information Technology, Telecommunications and New Media (BITKOM). Representing more than 2,100 international companies, BITKOM considers itself the spokesperson for the IT industry and provides General Terms & Conditions (GTC) designed for start-up and small to medium-sized businesses to help them make legally compliant contracts free of grey areas.

Referring to the new BITKOM terms, Thomas Kriesel, BITKOM lawyer and tax/business law division manager, says:

„Our GTC templates aim to provide IT companies with sufficient guidance to help them survive in the thicket of legal requirements and support them by drawing up and processing their contracts on a daily basis.“

In all cases the experts working for this high-tech organisation make sure to incorporate the latest jurisdictional developments in their templates. The General Terms & Conditions clarify typical issues that may arise when creating an IT contract. The modular system allows each individual company to choose from the large range of offers.

The General Contractual Terms & Conditions are used as the foundation for this system. They govern overarching issues on liability and impairment of performance for all types of contract and may be supplemented by additional modules as required for the company.

Click the link below to download the TRASER Software General Terms and Conditions reflecting the General Terms and Conditions provided by BITKOM:

General contractual terms of Bitkom

• Version 2.0 (2014)
• Version 2.1 (2018)
• Version 2.1.1 (2021)
• Version 3.0 (2022)

Bitkom’s contractual terms for transfering software (purchase)

• Version 2.0 (2014)
• Version 2.1 (2018)
• Version 3.0 (2022)

Bitkom’s contractual terms for software development

• Version 2.0 (2014)
• Version 3.0 (2022)

Bitkom’s contractual terms for maintaining standard software

• Version 2.0 (2014)
• Version 3.0 (2022)

Bitkom’s contractual terms for services

• Version 2.0 (2014)
• Version 2.1 (2018)

Bitkom’s contractual terms for work and labour contracts

• Version 2.0 (2014)

Bitkom’s contractual terms for leasing of hardware and standard software

• Version 3.0 (2022)

Bitkom’s contractual terms for software as a service

• Version 3.0 (2022)

Please also note the Microsoft Licence Agreement.

On this page you will find the currently valid order processing contract, an annex to the main contract concluded with you.
Order processing contract:

• TRASER_AVV

Please click on the links below to download the relevant License Agreement.

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 4.x, NAV 5.x, NAV 2009

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2013

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2013 R2

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2015

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2016

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2017

• Lizenzbestimmungen MICROSOFT DYNAMICS NAV 2018

• Lizenzbestimmungen MICROSOFT DYNAMICS 365 BUSINESS CENTRAL

The Microsoft Customer Agreement is available at the following link:
https://www.microsoft.com/licensing/docs/customeragreement.

By agreeing to this Agreement, you accept the Microsoft Product Terms, which can be found here:
https://www.microsoft.com/licensing/terms/welcome/WelcomePage?programMoniker=MCA.